Launching Iris

Today we're launching Iris: an AI customer support assistant that answers from your actual knowledge base - FAQs, manuals, and past ticket transcripts - and knows when to hand off to a human instead of guessing.

Iris runs on OrbitZ Sovereign AI, our self-hosted reasoning engine. There's a hard rule behind that: no third-party AI API, ever. Your knowledge base, your customers' data, and every generated answer stay on infrastructure you control. That's not a compliance checkbox - for EU enterprises, healthcare and finance, and public-sector teams, it's the whole reason to switch.

Ships as a helpdesk integration first (Zendesk today), because you shouldn't have to migrate your support stack to get better answers in it.